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Frequently Asked Questions
(FAQ)
What is the estimated delivery time?
Our standard delivery time is between 3 to 6 business days from the date of purchase. We strive to ensure that your items are delivered as quickly as possible.
Can I track my order?
Yes, once your order has been shipped, you will receive an email with the tracking information. You can use this information to track the status of your delivery.
What is your return policy?
We only accept returns if the product is damaged upon arrival. If you receive a damaged item, please contact our customer service team within 7 days of delivery to arrange for a return or exchange.
How do I initiate a return for a damaged item?
To initiate a return, please contact our customer service team at [your email/contact info] with your order number, photos of the damaged item, and a description of the issue. We will provide you with a return authorization and instructions on how to send your items back to us.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other popular payment methods. All transactions are secure and encrypted for your safety.